Source and maintain information to assist and support learners;
Provide assistance and support to learners;
Maintain records of assistance and support provided; and
Review support services.
Identify and analyse learner needs;
Prepare and review an individual development plan;
Provide guidance to learners;
Maintain records of learner needs and guidance provided; and
Evaluate services provided.
Explain the outcomes-based approach to education and training;
Describe the National Qualifications Framework;
Describe and explain standards;
Describe and explain national qualifications; and
Develop a broad plan for implementing the NQF within an organisation
